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You can't make a deposit to $ until you make a password that is at least 12 characters long and has both upper- and lowercase letters, numbers, and symbols.
When you get withdrawal requests for more than 5000 $, you need to turn on two-factor authentication.
Everyone who has an account must show a valid ID from Canada. If the documents you send in don't match the information you gave when you registered, you may not be able to access your balance in $ for a short time.
Once you add money to your account, transactions under 50 $ are processed right away. If the amount is more than 5000 $, it needs more verification, which usually happens within 48 hours.
You can set daily, weekly, or monthly spending limits for yourself in $. You can change these limits in the security settings, which gives you more control and freedom when it comes to responsible entertainment.
One person cannot have more than one account. If duplicate registrations are found, the balances in $ may be reviewed and possibly lost.
Withdrawals can only be made to payment solutions that are registered under the same person's full legal name. You can't withdraw $ winnings or bonuses from accounts that haven't been verified.
If you move from Canada, you need to update your information right away. If the currencies don't match, there may be conversion fees, which are made clear before the transaction.
If you think someone has accessed your account without permission, contact support. Taking action right away protects your balance, transaction history, and personal information in $.
Enjoy unique features that are tailored to Canadian tastes, and feel safe playing with your chosen payment methods for $. Make sure your gains are safe by withdrawing $ quickly after checking your profile.
| Step | Description |
|---|---|
| 1 | Fill out the sign-up form with correct information |
| 2 | Use the activation link to confirm your email address. |
| 3 | Give proof of your identity and address |
| 4 | Wait for confirmation; once approved, you will have full access. |
If you have any problems with registration or uploading documents, please use the live chat feature to get in touch with customer service.
If you follow these steps, your profile will be safe and you will have full access to all services, including deposits and withdrawals in $.
To add or take out $, use a payment method that has been verified.
You can choose from common payment methods like bank cards, e-wallets, or local payment providers that work in Canada. Before you go ahead, check the payment section to see the minimum and maximum amounts for each option.
Most deposit methods add money to your balance in $ right away. However, withdrawals can take anywhere from a few hours to several business days, depending on the method you choose and whether or not your account has been verified. Most of the time, e-wallets process cash-outs faster than regular banks.
Verify your identity completely before making your first withdrawal. Most of the time, you have to send in clear pictures or scans of approved papers. Customers who aren't verified may have to wait longer or have their requests turned down.
Be careful with transfer fees. Deposits usually don't cost anything, but some banks or third-party operators may charge fees when you take money out. When you ask to cash out, you'll see a full list of any fees. Make sure to read it carefully so you're not surprised.
To follow anti-fraud and anti-money laundering rules, always use the same payment method to add and take out money. If you try to withdraw money using a different method than the one you used to deposit it, you may have to go through more security checks or your request may be automatically denied.
The amount of money you can take out of $ depends on your account status, the method you choose, and the laws in your area. Account holders or customers with a long history of activity may be able to get higher limits. If you need to ask for a special cash-out, you should contact support directly and provide proof of the transaction.
Always check the transaction history in your payment section to make sure that deposits and withdrawals have gone through. If there is a problem or a delay, you should call customer service right away.
Immediately report any suspicious activity or suspected software malfunctions to customer support using official communication channels.
Actions that manipulate mechanics, exploit vulnerabilities, or interfere with random number generator outcomes will result in a permanent suspension of the account and the forfeiture of any remaining balance in $.
Independent audits are regularly performed to validate game algorithms, random number generator operations, and adherence to international fairness certifications.
User actions are continuously monitored for abnormal betting patterns or attempts to influence outcomes. When violations are confirmed, immediate steps are taken to fix them.
We only use software that has been certified by well-known third-party organisations, and we only update it on a strict schedule based on the most recent security standards.
To avoid account restrictions and make sure you can always withdraw or deposit $, always check the official terms for what behaviour is not acceptable.
If you disagree with a transaction error, withdrawal of funds, or game outcome, please use the contact form on your profile page to send us a detailed description of the problem. Include screenshots, dates, and transaction identifiers that are relevant.
This makes sure that support agents can handle your case right away. Most of the time, we respond to initial questions within 24 hours.
You can get help with customer service through live chat or email. Cases involving failed deposits or account balance discrepancies are given priority.
If the problems are caused by rules that only apply to your country, tell them your Canadian status so they can give you a solution that works for your area.
If you don't get a good result within seven business days, ask for an internal review to move the issue up the chain of command. During this time, you may be asked for documentation or summaries of conversations.
In rare cases, complaints that haven't been resolved can be sent to independent alternative dispute resolution providers, as explained on the support policy page.
Always double-check your registered email and give your unique user ID to get help quickly.
You can reach us 24/7 through our contact channels to ask any questions you have about financial transactions, the verification process, or the fairness of the game.
Bonus
for first deposit
1000CAD + 250 FS